Domain Transfer
Move your domain to the team that already runs everything it points at.
We record your DNS before we start, carry it across unchanged, and keep you informed at every step the registry takes.
- Every existing DNS record written down before anything moves
- Your website and email keep working through a planned transfer
- DNS management included on transferred domains
- Typically completes within days — the registry process allows up to a week
Transfer a domain
Tell us the domain and we’ll check locks, expiry, and the records currently in use before you commit to anything.
One domain, one team, one place to look.
Most domain trouble is not technical. It is a renewal notice sent to somebody who left, a login nobody can find, and a record that has to change today but sits in an account three vendors away. Consolidating fixes the organizational problem, not just the billing one.
The people who run the systems run the domain
Your site, your mailboxes, your authentication records, and the domain they all depend on end up with the same team. A problem that lives between two of them stops being a conference call and starts being a fix.
Renewals you can actually see
Expiry dates, locks, and renewal status live in your client area alongside everything else you buy from us — not in an inbox somebody stopped monitoring two roles ago.
Record changes without a scavenger hunt
When a new tool needs a record added, the change gets made by people who already know what else is in the zone and what it would break.
How a transfer works
A transfer moves who bills and manages the domain. It does not, by itself, move where the domain points — that is a separate decision, and we make it deliberately or not at all.
We record what is live
Before anything else, we capture every DNS record on the domain — web, mail, authentication, verification strings, third-party tools — so there is a written copy of the working state to check against later.
Unlock at your current provider
Domains sit behind a transfer lock by default. You switch it off in their control panel; we tell you where to look if the panel is unfamiliar.
Get the auth code
Your current provider issues an EPP or auth code — a password for the domain that proves you are entitled to move it. It is often emailed to the registrant address on file, so check that mailbox is one you can still open.
We initiate the transfer
We submit the request with the auth code. You will get a confirmation email to approve; approving it promptly is the single biggest thing that speeds the whole process up.
The registry processes it
The registry runs its own clock and gives your current provider a window to respond. Transfers typically complete within days — the registry process allows up to a week — and you can leave it running in the background.
Confirmation and handover
Once it lands we confirm the domain against the record we took at the start, hand you access to the management area, and tell you the new expiry date in writing.
What doesn’t change
This is the question everybody actually wants answered, so here it is plainly.
Your website and email keep working
A properly planned transfer changes who manages and bills the domain, not where it resolves. The records that point to your site and route your mail travel with it, so visitors and mailboxes carry on as normal. Downtime is kept to a minimum, and where anything genuinely has to change we tell you before it happens rather than after.
Your DNS is recorded before we start
Zones accumulate things: an old verification string, a record for a tool somebody trialed, an authentication entry that matters more than it looks. We write down the whole zone before the transfer begins and reconcile it afterwards, so nothing quietly disappears in the move.
DNS management comes with the domain.
Every domain transferred to us gets DNS management as standard — that is policy, not an upsell. You get a management area of your own, so records are something you can see rather than something locked behind an agency. If you would rather not touch it, we plan, change, and verify records for you; that is ordinary work here, not a favor.
See managed DNS →Records that keep mail authenticated
SPF, DKIM, and DMARC entries are the ones most likely to be broken by a careless move, and the ones nobody notices until a customer says they never got the invoice. They are checked as part of the transfer, and they stay checked while the domain lives with us.
How we handle deliverability →What a transfer costs
Transfer pricing is shown at checkout and varies by extension. On most extensions a transfer includes a year’s renewal, added to your existing expiry date rather than replacing it — so you are buying time, not paying twice. Country-code extensions sometimes work differently, and we tell you which case you are in before you commit. If you are still choosing a name rather than moving one, start with a domain search.
Domain transfer FAQs
Does my website or email go down during a transfer?
A properly planned transfer moves who bills and manages the domain, not where it points. We record every existing DNS record before starting and carry it across unchanged, so the website and mailboxes keep working. Downtime is kept to a minimum, and if anything does need to change we tell you before it happens.
How long does a domain transfer take?
A transfer typically completes within days. The registry process allows up to a week, mostly because the losing provider is given a window to respond. Approving the confirmation email promptly is the single biggest thing that speeds it up.
What is an EPP or auth code?
It's a password for the domain itself, issued by your current provider, that proves you're entitled to move it. You'll usually find it in their control panel under domain or transfer settings, and it's often emailed to the registrant address on file. It's single-purpose and sometimes expires, so we ask for it close to the point we initiate.
When should I not transfer a domain?
Within 60 days of first registering it, within 60 days of a previous transfer, and usually within 60 days of a change of registrant details — those locks are set by the registry, not by us. It's also worth avoiding a start very close to the expiry date, because a domain that expires mid-transfer gets messy. If any of these apply, we'll tell you the date to come back on.
What does a domain transfer cost?
Transfer pricing is shown at checkout and varies by extension. A transfer usually includes a year's renewal added to your existing expiry date, so you're paying for time rather than paying twice.
Do I lose the time left on my current registration?
No. On most extensions the year included with the transfer is added to your existing expiry date rather than replacing it. Some country-code extensions handle renewal differently, and we'll tell you which applies before you commit.
Who manages DNS after the transfer?
You get DNS management on transferred domains as standard, with your own management area rather than having to raise a request every time a record changes. If you'd rather we handle the records for you, that's what we do all day.
Can you transfer any domain extension?
Most common extensions transfer through the same process. Some country-code extensions use their own mechanism, sometimes needing a code from a national registry or a change of tag rather than a standard transfer. Tell us the domain and we'll confirm the exact process before starting.
Do I have to transfer my domain to use your hosting or email?
No. We can configure DNS and run your website and mailboxes while the domain stays where it is, as long as the current account gives the necessary access. Transferring is about consolidation and control, not permission.
Is WHOIS privacy included?
No. Privacy protection is a paid option on the extensions that support it, quoted per domain — it isn't bundled into a transfer. Some extensions, including several country-code ones, don't offer it at all, and we'll tell you which case you're in.
What if I can't get the auth code from my current provider?
Tell us what you're hitting. Most of the time it's a lock we can point you to, a verification email sent to an address nobody checks, or a setting buried in an unfamiliar panel. If the account itself has been lost, there's a recovery route through the provider and we'll walk you through it.
Can you transfer several domains at once?
Yes, and that's usually the point. Send the list and we'll check each one for locks, expiry dates, and the records currently in use, then sequence them so nothing important moves on the same day.
Bring the domain in from the cold.
Send us the domain and we’ll check locks, expiry, and the records in use — then tell you exactly what the transfer involves before you commit.
Start a Transfer