Mail reaches some inboxes but lands in spam elsewhere
SPF, DKIM or DMARC can pass at one provider and fail at another. We test the message as each major receiver sees it.
Emails going to spam? We find and fix the cause.
We trace exactly why your emails land in spam, fix the cause at the source, and put every change in writing.
Nigerian business mail, website forms and campaign tools are checked together—not as separate problems.
Written reply within 24 hours · See case studies
“What I was unable to fix for six, long months, TK WebHosts was able to fix in less than twenty minutes.”
Submit the affected domain and we will assess the likely failure points, then reply with the right next step and a written quote within 24 hours.
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Email only creates value when it reaches the inbox. We connect the visible symptom to the technical cause before changing anything.
SPF, DKIM or DMARC can pass at one provider and fail at another. We test the message as each major receiver sees it.
A new provider, website form or campaign tool may be sending without being included in the domain authentication.
We check for a domain or sending-IP blocklist entry, identify why it happened and deal with the cause before requesting removal.
Domain, IP and sender reputation can drift over time. We separate reputation problems from copy and tracking problems.
Bounce patterns, list sources and provider responses show whether the issue is data quality, reputation or configuration.
New sending identities need a controlled warmup. Starting at full volume creates the wrong reputation signal.
projects delivered across web, SEO and email by our business group
countries with active clients across our business group
written quote turnaround
Email deliverability services diagnose and repair the reasons legitimate messages land in spam or get rejected. The work covers authentication records, DNS, sender identity, reputation, sending platforms and message behaviour.
The result is not a vague score. You receive the failure points, the changes made and the controls needed to keep the setup healthy. Authentication can improve quickly; reputation recovery normally takes longer.
The engagement is built from the areas your sending setup actually needs.
Authorize every real sender, sign messages correctly and apply a deliberate DMARC policy.
Review DNS, headers, infrastructure, platforms, content signals and inbox-placement evidence together.
Trace domain and IP reputation, complaints, bounces and blocklist exposure.
Build a safe sending history for new or recovering domains and IPs.
Correct routing, authentication and third-party sender records without disrupting working mail.
Watch for authentication drift, blocklists and placement changes, with practical reporting.
Send the affected domain. We assess the likely failure points across three layers and reply with the right next step and a written quote within 24 hours.
A written assessment, not a sales-call transcript. If the fix is small, we say so.
The audit decides which phases apply. The written scope says so before you commit.
Phase 01
We inventory every system sending as the domain and test authentication, routing, reputation and message evidence before making changes.
In this phase
Phase 02
SPF, DKIM and DMARC are aligned to every legitimate sender, with reporting and spoofing exposure handled deliberately.
In this phase
Phase 03
DNS and platform configuration are corrected across business mail, website forms, CRM, invoicing and campaign tools.
In this phase
Phase 04
Volume rises at a sustainable rate while blocklist causes, complaints and bounce behaviour are addressed.
In this phase
Phase 05
You receive a record of what was wrong, what changed, what to watch and how to revoke access.
In this phase
The same symptom can have several causes. These are investigated together rather than treated as isolated tickets.
Authentication, reputation, content and sending patterns are tested against real message headers.
The listing and its cause are confirmed before removal is requested.
Legitimate senders are aligned before DMARC enforcement is increased safely.
Mail, DNS and authentication are sequenced so the new platform starts with clean signals.
A focused technical service for legitimate business mail.
Start with the smallest engagement that can solve the evidence found in the audit.
A focused repair for a known authentication, DNS or sender-configuration problem.
See regional pricingEnd-to-end diagnosis, remediation, testing and written handover across every sender.
See regional pricingContinued authentication, reputation and blocklist oversight after the initial repair.
See regional pricingReal businesses have used the same DNS, authentication and migration work to restore dependable email.
“What I was unable to fix for six long months, TK WebHosts fixed in less than twenty minutes.”
“They set up our DNS seamlessly and shared valuable advice that will benefit us going forward.”
“Extensive knowledge of e-mail servers and DNS settings, and extremely helpful in a complex migration.”
Your storefront, pricing context and support route stay regional while the technical work follows one documented standard.
Next step after the fix
Deliverability makes an email programme possible. Campaign strategy, automations and reporting are a separate engagement run by the same team.
Common causes include broken authentication, poor reputation, blocklists, sending tools that are not authorized and risky message patterns. The audit identifies which ones apply.
Authentication and DNS corrections can take effect quickly. Reputation recovery commonly takes two to four weeks, depending on history and volume.
No. The receiving provider makes that decision. We guarantee a documented method, the agreed technical work and clear reporting—not a made-up placement percentage.
Usually. Microsoft 365, Google Workspace, SES, SendGrid, Mailgun and custom SMTP setups can often be repaired without a move.
Existing records and routes are captured first, and changes are sequenced to minimize disruption.
Yes. Mail, calendars, contacts, archives, DNS and authentication can be moved as one planned migration.
A written handover covering findings, changes, tests, remaining risks and ongoing controls.
A review of the affected domain and likely failure points, followed by the recommended next step and a written quote within 24 hours.
How access works
Access uses a named least-privilege account with multi-factor authentication. The prior state is recorded before changes, and a revocation checklist is included in the handover.
Request the free audit and find out what is keeping legitimate mail out of the inbox.
Request your free audit