Proactive Website Maintenance for Lead-Driven Businesses
Website maintenance services that protect uptime, trust, and revenue.
We handle the routine web maintenance work, from updates and backups to monitoring and fixes, that keeps your site stable, secure, current, and ready to convert.
- Plugin, theme, and core updates applied safely each month
- Automated daily backups so you never lose data
- 24/7 uptime and security monitoring with rapid response
Need more proof? Real engagements, written up as problem, fix, and outcome.
Request Your Free Maintenance Audit
Tell us what needs attention and we’ll reply with the clearest next step, the right maintenance recommendation, and a written quote within 24 hours.
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Trusted by People Who Demand Results
Also trusted by Brandwell Inc · OxyPlus UK · Thistle & Fern
What Is Website Maintenance?
Website maintenance is the routine work that keeps a website secure, fast, and functioning: software updates, daily backups, uptime and security monitoring, performance tuning, and content changes. Done on a monthly rhythm, it prevents the outages, security incidents, and slow decay that cost a business leads and revenue.
TK WebHosts maintenance plans start from $99 per month and include 24/7 uptime and security monitoring. Most non-urgent requests are handled the same business day, and emergencies like a site outage or security issue get a response within an hour during business hours, longer outside them. Related reading: what website maintenance costs, and what drives the price.
Last reviewed: August 21, 2026
Why Website Maintenance Matters
An unmaintained website becomes a quiet business risk. Plugins drift out of date, performance degrades, security gaps widen, and content stops reflecting the quality of the business behind it. We keep the site reliable in the background so it can keep doing its job.
Less risk
Updates are tested and applied properly so routine maintenance does not become an avoidable outage.
Better performance
Speed, uptime, and day-to-day site health stay under control instead of slipping until someone notices.
Less owner stress
You have one technical partner handling fixes, backups, content changes, and urgent issues when they happen.
What’s Included
End-to-end care so your website is never the thing keeping you up at night.
Updates & Patches
WordPress core, themes, plugins, and dependencies updated safely each month and tested before going live.
Daily Backups
Automated full-site backups stored off-server so restores happen quickly if anything goes wrong.
Security Monitoring
Continuous malware scanning, firewall management, and rapid response to security alerts.
Uptime Monitoring
24/7 uptime checks so if the site goes down, we know before you do and can start fixing it.
Performance Tuning
Ongoing speed optimization, image compression, caching, and Core Web Vitals improvements.
Content Updates
Need a copy change, image swap, or new page? Send it over and we handle it, usually the same day.
Monthly Reporting
Clear reporting covering uptime, performance, security, and what changed on your site.
Emergency Fixes
When something breaks, maintenance clients get priority technical response instead of a new vendor scramble.
What Happens Each Month
Maintenance is a cycle, not a call-out. Every month runs the same four passes over your site, in the same order, so nothing depends on somebody remembering.
Pass 01
Updates, tested before they reach your site
WordPress core, themes, plugins, and dependencies are updated safely each month and tested before going live. We run the update on a staging copy first, then push to live during low-traffic windows.
If anything breaks, we roll back to the daily backup immediately. That is the whole point of doing it this way: an update becomes a routine event rather than a gamble on a Tuesday afternoon.
In this pass
- Core, theme, plugin, and dependency updates
- Staging copy tested before anything goes live
- Pushed to live during low-traffic windows
- Immediate rollback to the daily backup if needed
- A record of what changed, kept for the monthly report
Pass 02
Backups that exist before you need them
Automated full-site backups run daily and are stored off-server, so a restore never depends on the same machine that just failed. Restores happen quickly if anything goes wrong.
That covers the obvious disasters and the ordinary ones: a bad update, a plugin conflict, or a change somebody made on Friday and cannot undo on Monday.
In this pass
- Automated full-site backups, every day
- Stored off-server rather than alongside the site
- Files and database together, not files alone
- Used as the rollback point for every update
- Restores handled by us, not left to you
Pass 03
Monitoring that runs between the update windows
24/7 uptime checks mean that if the site goes down, we know before you do and can start fixing it. Security monitoring runs continuously alongside it: malware scanning, firewall management, and rapid response to security alerts.
Most maintenance failures are not dramatic. They are a slow drift nobody is watching. Monitoring is what turns that drift into a ticket instead of a customer complaint.
In this pass
- 24/7 uptime checks
- Continuous malware scanning
- Firewall management
- Rapid response to security alerts
- Incidents logged and written up at month end
Pass 04
Performance work, and the content you send us
Ongoing speed optimization, image compression, caching, and Core Web Vitals improvements stop the site quietly getting slower every time something is added to it.
Content changes ride in the same cycle. Need a copy change, image swap, or new page? Send it over and we handle it, usually the same day.
In this pass
- Speed optimization and caching
- Image compression on new and existing assets
- Core Web Vitals improvements
- Copy changes, image swaps, and page edits
- Larger design or build work quoted separately
Response Expectations
What actually happens when you send something in, and how quickly — in plain terms rather than a percentage nobody can check.
| Situation | What we do | Typical response |
|---|---|---|
| Site outage or security issue | Treated as an emergency. We start work straight away and tell you what we find rather than going quiet. | Within an hour during business hours, longer outside them |
| Something monitoring catches first | 24/7 uptime checks mean the ticket usually starts on our side, not yours. | We know before you do and start fixing it |
| Content edit — copy, image, small page change | Send it over and we handle it inside the monthly allowance. | Usually the same day |
| General maintenance request | Handled in the normal queue by people who already know your stack. | Same business day for most non-urgent requests |
| New scope, or a question about price | A written recommendation and a fixed price before anything is booked in. | Written quote within 24 hours |
Maintenance clients get priority technical response instead of a new vendor scramble — the queue already knows the site. Emergency response is fastest during business hours and slower outside them, and we would rather say that than imply otherwise. Formal service-level agreements are available on Enterprise plans and are quoted to scope.
Reporting
You Get the Paperwork, Not Just the Uptime
Clear reporting covering uptime, performance, security, and what changed on your site — sent every month, whether or not the month was eventful.
The reason to insist on this is simple. If you replace us tomorrow, your next provider inherits notes instead of archaeology. It is also the thing clients mention most often in reviews: not the fixing, the writing it down.
In every monthly report
- Uptime for the period, and any incident that interrupted it
- Core, theme, and plugin updates applied — and anything deferred after testing
- Backup status, so you know a restore point exists
- Security: scans run, alerts raised, action taken
- Performance movement, including Core Web Vitals
- Content changes we made on request during the month
- What we recommend doing next, and why
Growth plans add a quarterly site review on top of the monthly report.
What Maintenance Does Not Cover
A maintenance plan that quietly absorbs project work is a plan that stops being predictable. Here is the line, stated up front rather than discovered on an invoice.
Outside the monthly plan
- New pages, redesigns, and new features — quoted separately at consultation
- Content edits beyond the monthly allowance — quoted, not silently absorbed
- Migrations between hosts or platforms — a scoped project, with maintenance resuming afterwards
- Custom development, integrations, and automation builds — scoped as their own engagement
- SEO campaigns — a separate service with its own methods and reporting
- Email deliverability repair and email programs — separate services, same team
- Third-party costs — hosting upgrades, premium plugins, premium email platforms, and domains
- Hourly ad-hoc call-outs — maintenance is a monthly cycle, not a stopwatch
None of this is a refusal — it is a different line on the quote. Third-party costs are passed through at cost and listed transparently in every quote, and larger work gets a fixed price in writing before it starts. No hourly-billing surprises, no scope creep.
Who This Is For
Maintenance earns its money on sites doing real commercial work. It is not the right first purchase for every business, and we would rather say so at the consultation than six weeks in.
A good fit if
- Your website is a genuine source of inquiries, not a brochure nobody opens
- You run WordPress, Shopify, a custom static site, or most CMS platforms
- You currently find out about problems because a customer told you
- There is no in-house developer, or there is one with better work to do
- A day of downtime costs you money the same day
- You run several sites and want one accountable team across all of them
Probably not yet if
- The site needs rebuilding rather than protecting — start with design, then maintain something worth maintaining
- You want hourly call-outs on demand rather than a monthly cycle
- The immediate job is a migration or a new build — that is a scoped project first
- What you actually need is rankings or inbox placement — those are separate services with their own methods
- You are unsure the platform is supportable — ask at the consultation and we will tell you up front whether we are the right fit
Maintenance Plans
Starter ranges below. You get a fixed-price quote at the free consultation, in writing, before any work starts — no hourly-billing surprises, no scope creep.
Essentials
from $99 / month
The baseline that stops a site drifting: updated, backed up, and watched.
- Plugin / theme / core updates
- Daily off-site backups
- Uptime + security monitoring
- Monthly performance report
Growth
from $249 / month
For sites where content moves regularly and speed has a commercial cost.
- Everything in Essentials
- Content updates (allowance per month)
- Performance tuning + Core Web Vitals
- Priority email support
- Quarterly site review
Enterprise
quoted to scope
For portfolios, and for sites where the response terms need to be written down.
- Multi-site portfolios
- Custom SLAs + uptime guarantees
- Dedicated engineer access
- Bespoke integrations & reporting
Third-party costs are passed through at cost: hosting upgrades, premium plugins, premium email platforms, domains. We list these transparently in every quote. We routinely start clients on a single project and grow from there — no long-term commitment required. Full pricing.
Why TK WebHosts
Maintenance is only worth buying from a team that can act on what it finds.
Real Engineers
Your maintenance is done by senior developers who understand the stack, not a generic queue of tickets.
One Partner
Web design, SEO, deliverability, hosting, and maintenance under one roof means fewer handoffs and less vendor finger-pointing.
Predictable Pricing
Flat monthly pricing keeps the work easy to budget and avoids surprise hourly billing.
Fast Response
Most maintenance requests are handled the same business day, with priority response when something urgent breaks.
Written Records
Every change is written down: what was updated, what was deferred, and what to watch. Replace us tomorrow and your next provider inherits notes.
Stay Where You Are Hosted
We maintain the site wherever it currently runs. Moving hosting to us is an option at onboarding, never a condition of the plan.
What Maintenance Clients Value
Clients do not usually praise maintenance because it sounds exciting. They value it because it removes stress, solves issues quickly, and keeps the business moving.
“TK WebHosts is EXCEPTIONAL. Not only is the quality of their work exceptional but their professional customer care is second to none.”
“What I was not able to fix for six months, TK WebHosts was able to fix in twenty minutes.”
“TK WebHosts truly exceeded my expectations with their professionalism and thorough documentation.”
“Amazing experience. The chat was super fast and well explained. All issues were fixed within 24 hours.”
“TK WebHosts’ work truly stands out with flawless execution and keen attention to detail.”
“TK WebHosts is the absolute best! I will return to work with them time and again.”
Maintenance Work in Context
Problem. Fix. Outcome. Three engagements where holding the site together was the job, or became the job.
Construction · Scotland · UK-wide
Sim Contracts
Website down for weeks, hurting trust and inquiry flow.
A 14-year construction firm had a site that several people had already looked at without finding the cause. We diagnosed the real failure, restored the build, and updated the site. It was live again within days, and the business moved from firefighting back to trading.
Read case study →Aquatic Services · United Kingdom
Poolseidon
Multiple technical needs building up across operations and customer experience.
Instead of adding vendors, the client kept returning for follow-on work across four engagements, with one technical partner handling the app, automation, and infrastructure together.
Read case study →Manufacturing · International
Emerging Components
Too many connected technical needs at risk of becoming fragmented and expensive.
We handled migration, deliverability, web, and automation work as one operating system. The client received year-round delivery across four projects, with fewer handoff points and a more coherent technical foundation for future work.
Read case study →Frequently Asked Questions
The questions that come up before a maintenance plan starts, answered the way we answer them on the call.
What platforms do you maintain?
WordPress, Shopify, custom static sites, and most CMS platforms. If you’re not sure, ask at the consultation and we’ll tell you up front whether we’re the right fit.
Do you maintain sites you didn’t build?
Yes. We take on WordPress, Shopify, custom static sites, and most CMS platforms regardless of who built them. If the build has problems we cannot reasonably maintain around, we say so at the consultation rather than after the first invoice.
Do I need to switch hosting?
No. We can maintain your site wherever it’s currently hosted. If you’d like us to also host it, we can plan the migration as part of onboarding and keep downtime to a minimum.
What if my site breaks because of an update?
We test updates on a staging copy first, then push to live during low-traffic windows. If anything breaks, we roll back to the daily backup immediately.
Are content changes included?
Standard plans include a generous monthly allowance for content edits. Larger projects like new pages or design changes are quoted separately at consultation.
What isn’t included in the monthly fee?
Project work is quoted separately at consultation: new pages, redesigns, new features, migrations between hosts or platforms, and custom development. Third-party costs are passed through at cost — hosting upgrades, premium plugins, premium email platforms, and domains. We list these transparently in every quote.
What do I actually get in the monthly report?
Uptime for the period and any incident that interrupted it, the updates applied and anything deferred after testing, backup status, security scans and alerts with the action taken, performance movement including Core Web Vitals, and any content changes we made on request. It closes with what we recommend next and why. Growth plans add a quarterly site review on top.
How fast do you respond to support requests?
Most non-urgent requests are handled the same business day. Emergencies like a site outage or security issue get a response within an hour during business hours, longer outside them.
Who do we contact when something breaks?
Us, directly. Maintenance clients get priority technical response instead of a new vendor scramble, because the queue already knows the site. Use the inquiry form or call +1 551 525 5551 (US) or +44 20 3877 7555 (UK).
Is there a minimum contract?
No long-term commitment required. We routinely start clients on a single project or a single plan and grow from there.
Can you also fix our email or SEO while you’re in there?
Those are separate services, run by the same team. If maintenance surfaces a DNS, deliverability, or search problem, we tell you what we found and what it would take to fix, then you decide whether to scope it. Nothing gets added to your bill without a written quote first.
Will you tell us if the site needs rebuilding rather than maintaining?
Yes. The test we apply is whether the work generates revenue for you. If the answer isn’t clearly yes, we don’t recommend it — including when the honest answer is that a maintenance plan would be protecting a site that should be replaced.
How we handle access
We work from a named, least-privilege account you create for us, require multi-factor authentication on anything we touch, capture the prior state before every change, and hand you a written revocation checklist when the work is done. One company — TK WebHosts Ltd — provides the service, invoices you and carries the liability.
Get peace of mind for your website.
If your site feels fragile, outdated, slow to update, or too dependent on you noticing every problem, we can take that off your plate. Start with the free maintenance audit and we will recommend the most sensible next step.
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Or call us — US: +1 551 525 5551 · UK: +44 20 3877 7555